Questions? Let’s make this easy.

Pretty pictures are nice. Your people, voices, personalities, relationships, and stories are what make the film yours.

We want to preserve the vows, laughter, family connections, interviews, natural audio, and little moments happening around you throughout the day.

Our approach combines cinematic wedding filmmaking with documentary storytelling, creating something that can become part of your family's history rather than simply a highlight reel you watch once and forget.

We listen carefully before the wedding, but the actual editing process is not collaborative.

You are hiring us for our experience as wedding filmmakers and storytellers. Once the wedding is filmed, we make the creative decisions about footage, pacing, audio, music, structure, and how the story comes together.

If something is especially important to you, tell us before the wedding while we still have the opportunity to plan for it and capture it.

We select the music for each wedding film.

Films shared online require properly licensed music, so we use professional licensed and royalty-free music libraries rather than copyrighted commercial songs.

We spend time finding music that fits the personalities of the couple, the emotion of the story, and the overall atmosphere of the wedding.

Yes, but changes to a completed wedding film are considered additional editing.

Something that sounds like a tiny change can sometimes mean rebuilding a sequence, replacing music, changing audio, re-editing surrounding scenes, and exporting the film again.

We will review the request and provide a price based on the editing time involved. Payment is made before the additional editing begins.

We are already looking out for that.

Part of professional editing is knowing what not to include. We make a real effort to leave out moments that are unnecessarily embarrassing, unflattering, inappropriate, or distracting from your story.

If you have a specific concern about a person or situation, tell us before the wedding whenever possible.

Most completed wedding films are delivered approximately 8 to 12 weeks after the wedding.

Editing time can vary depending on the season, production schedule, and complexity of the film. We would rather take the time to tell your story well than rush a wedding film simply to beat the calendar.

Finished wedding films are delivered digitally through a private download link. The link normally remains active for two weeks.

Once you receive your films, download them and keep backup copies in more than one safe location. Your wedding film deserves a better retirement plan than living on one laptop forever.

Raw footage is not included with your finished wedding films, but it may be available for purchase while we still have the original files.

We normally retain original video material for approximately six months after delivery.

Raw means raw. Think ingredients, not the finished meal. It is provided exactly as it came from the cameras and is not edited, color corrected, stabilized, organized, audio mixed, or prepared as a finished film.

The more we know, the better we can prepare.

Before the wedding we need your final timeline, venue addresses, ceremony and reception information, important contact information, access instructions, and any significant schedule changes.

We also appreciate knowing about special traditions, surprises, important family members, meaningful relationships, or anything unusual we should be prepared for. You or your wedding coordinator can provide this information.

We follow the rules. Always.

Churches, officiants, wedding venues, and private properties sometimes limit camera placement, movement, lighting, flash, audio equipment, drone use, or access to certain areas.

We respect those restrictions and work within them. If you or your coordinator are given any special rules before the wedding, please pass them along to us.

If a venue requires us to sign a vendor agreement or waiver, please make sure we receive it before the wedding.

We play well with others.

A wedding works best when photographers, videographers, coordinators, DJs, officiants, and venue staff respect what everyone is there to accomplish.

We make every reasonable effort to work cooperatively with the entire vendor team while still getting the coverage we need.

No. We use drone footage when it adds something worthwhile to the story and conditions allow us to fly safely and legally.

Drone operation depends on weather, airspace, FAA regulations, venue rules, safety, available time, and the circumstances of the wedding day.

The final decision to fly is always made by Mark Thomas Films.

When you book with us, you are hiring Mark Thomas Films and our production team.

Mark provides the creative direction behind the company and is personally involved in many weddings, but no individual team member is guaranteed unless that is specifically stated in your Wedding Coverage Agreement & Details.

We work with experienced photographers and videographers who can step into different roles when necessary.

One advantage of working with a team is having experienced people who can step into different roles if illness, injury, or an unexpected emergency affects one of our scheduled shooters.

Our goal is to maintain the number of photographers or videographers and the level of coverage listed in your Wedding Coverage Agreement & Details.

No. We do not require a vendor meal.

We certainly appreciate it when one is provided on a long wedding day, but it is not something we expect.

During longer coverage, team members may occasionally need a quick food, water, or restroom break. We do our best to time those around the wedding schedule.